Cancellation, Refund & Transfer Policy — WarthogIS Training
7+ Days Before Start
Refund or Free Transfer
Cancel for a refund of your total payment minus a 3% administrative fee, or transfer to a different session of equal or lesser value at no charge.
Under 7 Days Before Start
No Refund or Transfer
Cancellations and transfer requests made less than 7 days before the course start date are not eligible for a refund or transfer.

Cancelling Your Registration

7 or more days before your course start date: Cancel for a refund of your total payment, minus a 3% administrative fee, within 5–10 business days.

Less than 7 days before your course start date: No refund is issued. Your registration is cancelled, but the payment is not returned.

You can cancel your own registration at any time from the Cancel Booking page, or from the link included in your booking confirmation email. You'll always see your refund eligibility confirmed before you finalize a cancellation.

Transferring Your Registration

7 or more days before your course start date: Transfer your registration to a different session of equal or lesser value at no additional charge.

Less than 7 days before your course start date: Transfers are no longer available.

  • You can only transfer into a session priced at or below your original course's tier.
  • If the new session costs less than your original course, no refund is issued for the difference.
  • There's no limit on how many times you can transfer, as long as each transfer meets the 7-day window.

Start a transfer any time from the Transfer Booking page, or from the link in your booking or transfer confirmation email.

Processing Fee

A 3% processing fee is added to the course price at checkout, and shown as a separate line item before you pay. This fee helps cover the cost of card processing and keeps course pricing straightforward.

If you cancel 7 or more days before your course starts, your refund is calculated as your total payment (course price plus the processing fee) minus a 3% administrative fee — in practice, this means you'll receive back nearly everything you paid.

If WarthogIS Cancels or Reschedules a Course

If WarthogIS cancels or reschedules a course for any reason, affected students receive a full refund with no administrative fee, regardless of how close to the start date the change occurs.

Manage Your Registration

Ready to cancel or transfer, or have a question about your specific booking?

Note: This policy applies to all courses booked directly through training.warthogis.com. If your organization arranged a custom or group booking through a separate agreement, please refer to those terms instead, or contact us with any questions.

Last updated: July 27, 2026